SUZUKI Helderberg has won the sought-after Dealer of the Year Award at an event in Durban.
Brand marketing manager of Suzuki South Africa, Brendon Carpenter said: “When we break an overall sales record or hit a big milestone like the one in May, people often look at the brand first. But these achievements are made up of thousands of individual interactions between a dealer, salesperson, service adviser and customer.
“That is why we put so much effort into our Dealer of the Year Awards as it gives recognition to the daily hard work of our 81 dealers in South and Southern Africa.” Before announcing the top award, Suzuki SA identified its best-performing dealers and special individuals who outperformed their peers.
Suzuki’s Platinum Award winners are dealers who have a high average score across customer service, parts support,new car sales support and a supportive finance and insurance team.
Said manager of auto dealer sales Henno Havenga: “This year, we have the longest ever list of Platinum Award winners. We applaud every dealer that made the effort to maintain these high levels of support and customer service. The dealers on this coveted list are spread across South Africa in large cities and smaller towns. This proves our high level of customer service isn’t just limited to a select few dealers or even to large cities”.
Then there are the Elite Award winners with the highest performance in all service and sales categories, including Suzuki Bramley, Suzuki Bryanston, Suzuki Cape Town, Suzuki Helderberg, Suzuki Kyalami and Suzuki West Rand.
Suzuki Helderberg from Cape Town was called back to stage to take the top honours of the overall Suzuki 2021 Dealer of the Year.
Havenga said: “It is a great honour to recognise so many dealers in our awards ceremony. We applaud their hard work and determination, especially after a year of many disruptions and uncertainty. We are proud of our dealer network and look forward to welcoming new groups and individual entrepreneurs as we grow further.”
