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THE FACTSAARON Thage from Alexandra, north of Joburg, said he has been struggling for years to get feedback on his surplus application and needed help.
WHAT I DIDI spoke to Salt Employee Benefits about his surplus and they said his ID copy wasn’t clear.
A clear copy was sent to Salt in August last year.
Aaron received an SMS from Salt with a reference number, and nothing else.
I spoke to Salt again to find out what was happening.
SOLUTION Dhiresh Domun indicated that a payment had been made to Aaron on 7 August last year and no further amount was due to him.
