Last month
GLORIA CAN'T AFFORD LICENCE
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THE FACTS

Gloria Ndhlozi from Tshepong, Sebokeng in the Vaal said as a pensioner she’s only supposed to pay R74 for her TV licence. But she’s still being charged the full amount although she’s provided the SABC with proof she’s a pensioner. She came to the SunDefender for help.

WHAT I DID

I spoke to the SABC to have her account sorted out.

SOLUTION

Lucelle Hobbs from the SABC customer services advised that pensioners only qualify to pay R74 if they receive a pension from government in the form of a grant.

If Gloria receives a grant she has to apply to the SABC and supply a letter from Sassa and a copy of her ID, telling them when she started receiving the grant. The documents need to be faxed to the SABC on 011 330 9560/1. The SABC will process the application and if approved, the licence will be converted and the account will be credited with any outstanding balance.

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