THE FACTS 

FRANS Mudau from Lawley, south of Joburg, came to the SunDefender about his problem with his UIF claim. 

He said he had not been paid and hadn’t been given an explanation. 

WHAT I DID 

I spoke to the Department of Labour to find out.

SOLUTION  

Thabang Mahlangu said Frans told him he visited the department’s centre in Ekurhuleni in 2013 to submit a claim after being retrenched. 

The claim was never recorded in the system. 

Frans said he worked as a school bus driver but there is no record of such employment in system, which means the employer might not have registered his UIF contributions. 

The problem may be reported to the department’s inspectors so they could enforce the law.