THE FACTS

EZRA Mkhabela from Braamfischerville, Soweto, said he had legal insurance with FNB. When he was unfairly dismissed at work, he claimed the lawyer appointed to help him didn’t do anything about his case.

WHAT I DID

I called FNB about the matter.

SOLUTION

An advisor who was assisting Ezra at FNB contacted the appointed lawyer. The case is now awaiting arbitration at the CCMA.