THE FACTS
DANIEL Buthelezi bought a car from a dealership in Germiston, Ekurhuleni.
The arrangement was that he’d trade in his BMW for the new car.
The dealership agreed to pay the outstanding amount he owed the bank. The dealership failed to do this and Daniel’s now paying for two cars!
The dealership sold his old car and the new one is giving him problems. He contacted them but they haven’t yet fixed the problem.
WHAT I DID
I spoke to the finance manager at the dealership to find out why the agreement was not upheld.
SOLUTION
The manager kept saying the dealership would pay out the money but Daniel said he hadn’t.
The manager then said an instalment had been paid and that Daniel knew of the challenges they were facing. Daniel denied it.
The SunDefender then made an arrangement with an attorney to assist Daniel to take legal action.