THE FACTS

ALETTA Magaoga from Diepkloof, Soweto, said she bought 26 Welkom Yizani shares for R260 in 2006.

Each share was worth R10 at the time. When she wanted to sell the shares, she was told their value was R488.

She wanted to know why the shares have hardly increased in value after three years.

WHAT I DID

I spoke to Welkom Yizani about Aletta’s shares.

SOLUTION

Singular Systems advised that they were the only authorised user for the Welkom Yizani Scheme, which is listed on the Equity Express Securities Exchange.

The market in which these shares are listed works on a willing buyer, willing seller principle.

It determines the price at which the shares are traded.

As per the provisions of the Protection of Personal Information Act, the company couldn’t provide the details about Aletta’s shares.

If she wants more information, she should call the Welkom Yizani help desk on 0860 12 12 24 or email welkomyizani@singularservices.co.za