THE FACTS

SARAH Skhosana from Witbank, Mpumalanga, told the SunDefender she had a savings account at the bank.

When she went to withdraw money, she realised all her money had been withdrawn without her knowledge.

She wants to know what happened to her money.

ADVICE

Sarah must contact the bank to investigate and do an audit trail on how the money was withdrawn.

The investigation will establish the movements in her account. From the report she will be advised on which steps to take.