THE FACTS

AGNES Tsotetsi from Orlando East, Soweto, said she submitted a claim to the Road Accident Fund after her husband died in a car crash in 2014.

She said she hasn’t received feedback from the fund. She came to the SunDefender asking for help.

WHAT I DID

I spoke to Thandeka Ngwenya at the Road Accident Fund.

SOLUTION

Ngwenya said the claim was submitted, and this happened through a lawyer. The feedback on the claim was sent to Agnes’ lawyer.