THE FACTS

MABEL Mabasa from Dlamini, Soweto, was employed by Compound Security until October 2014.

After she was dismissed she tried to claim her provident funds, but was told no contributions were paid over. This was despite contributions being deducted from her salary every month. Mabel only wants her money!

WHAT I DID

I spoke to her former employer to find out when she’d get her money.

SOLUTION

The phone at Compound Security rang unanswered and when the owner was called, he refused to speak to the SunDefender.

Mabel’s complaint was sent to the Pension Funds Adjudicator to investigate. But due to the amount of the time that has passed since Mabel stopped working, the adjudicator couldn’t investigate the matter.

It has now been referred to the Financial Services Board.