THE FACTS
ROSLINA Molekana from Tembisa, Ekurhuleni said she bought a washing machine at HiFi Corporation at Festival Mall, Kempton Park in May.
She said since she took the machine home, it has only worked twice. She reported the issue to the manager but she claims he was no help at all. She came to the SunDefender to ask for help.
WHAT I DID
I spoke to Sasha Kirsten at the JD Group to investigate.
SOLUTION
Sasha said the customer’s washing machine had a coin stuck inside and the machine had been repaired. I spoke to the client, who confirmed her washing machine was working perfectly.