THE FACTS
POPOSI Kolobe from Tsakane, Ekurhuleni, was involved in a car accident in October 2015.
She said she submitted a claim to the Road Accident Fund. But she has not received any communication about the progress of her claim.
WHAT I DID
I contacted Boniswa Matshoba at the Road Accident Fund, who promised to investigate.
SOLUTION
It was found that there was a problem with Poposi’s ID information. She was contacted and advised to resolve the matter.