FACTS
JOHANNES Mokhele from Westdene, Joburg, said he worked for a company for 20 years, after which he retired.
He the n applied for his providen t f und, but this has not been paid out.
He came to t he SunDefender asking for help.
WHAT I DID
I contacted Salt Employer Benefitsto find out why the claim had not been paid out.
SOLUTION
Salt said Johannes didn’t appear on the contribution schedule, as provided to them by his former employer.
Johannes can lodge a com plaint with the Provident Fund Adjudicator.
It has the authority to issue an order for his provident fund contributions , plus interest, to be paid to him.