THE FACTS
ISABELLA Sekano from Meadowlands, Soweto took early retirement after working for more than 25 years. She tried for almost a year to get her provident fund money from Old Mutual, but had no luck. She came to the SunDefender for help.
WHAT I DID
I spoke to Old Mutual and they promised to investigate the matter.
SOLUTION
Reene Poole, a senior administrator at the company, confirmed there was a problem with the claim but said they were working on it. The matter has now been resolved and Isabella was paid out R74 885.Isabella is a happy woman.
