THE FACTS
DUMISANI Ndlangamandla from Benoni in Ekurhuleni bought a washing machine from Best Home and Electric for R9 000.
When he received the machine it didn’t work. He came to SunDefender after trying to get a replacement or refund.
WHAT I DID
I called the Lewis Group’s customer service.
SOLUTION
A representative from the company contacted Dumisani to tell him that the R9 000 had been refunded into his bank account.